Terms and condition
1. Ordering and Payment: Customers must place their orders online and make payment through the designated payment gateway. Orders will only be processed upon successful payment.
2. Delivery: The delivery time will be communicated to the customer at the time of placing the order. The delivery will be made to the address provided by the customer at the time of order placement.
3. Cancellation and Refunds: Customers can cancel their orders within a specified time frame and receive a full refund. Refunds will be processed within a reasonable time period.
4. Quality and Freshness: We guarantee the quality and freshness of the food delivered. If the customer is not satisfied with the quality of the food, they can contact customer service for a resolution.
5. Customer Responsibility: Customers are responsible for providing accurate delivery details and ensuring that someone is available to receive the delivery at the specified time.
6. Liability: We are not liable for any damages or losses incurred during the delivery process, including but not limited to food spoilage, delays, or damages to the packaging.
7. Privacy: We respect the privacy of our customers and will not disclose any personal information to third parties without consent.
8. Changes to Terms and Conditions: We reserve the right to make changes to these terms and conditions at any time. Customers will be notified of any changes through our website or other communication channels.
9. Governing Law: These terms and conditions are governed by the laws of the jurisdiction in which the business operates.
10. Contact Information: Customers can contact customer service for any inquiries or concerns regarding their orders or these terms and conditions.