1. Delivery Areas: We deliver to select areas within the city. Please check our website or contact our customer service team to confirm whether we can deliver to your location.

2. Delivery Time: We strive to deliver your order within the estimated time frame mentioned on our website. However, please note that delivery times may vary due to traffic, weather conditions, or other unforeseen circumstances.

3. Delivery Charges: We offer free delivery on orders above a certain amount. For orders below that amount, a delivery fee will be charged. The delivery fee will be mentioned on the checkout page.

4. Delivery Partners: We work with trusted delivery partners to ensure that your order is delivered safely and on time. However, please note that we are not responsible for any delays caused by our delivery partners.

5. Order Tracking: Once your order is dispatched, you will receive a tracking link via email or SMS. You can use this link to track the status of your order and estimated delivery time.

6. Delivery Instructions: If you have any specific delivery instructions, such as gate codes or delivery to a specific location, please mention them in the order notes or contact our customer service team.

7. Order Cancellation: If you wish to cancel your order, please contact our customer service team as soon as possible. If your order has already been dispatched, we may not be able to cancel it.

8. Refunds: We offer refunds in case of order cancellations or if there is a problem with your order. Please refer to our refund policy for more information.

9. Contact Us: If you have any queries or concerns regarding our shipping policy, please contact our customer service team. We will be happy to assist you.